It has been reported the fact that Wells Fargo has refused to reimburse customers following unpleasant events – some mysterious withdrawals. Check out the latest reports about this below.
Wells Fargo refuses to reimburse customers
A couple from North Carolina has been denied reimbursement from Wells Fargo, after they reported unauthorized transactions from their bank account.
Susan Cheek and her husband realized that $1,200 had been sent from their Wells Fargo account to Western Union, without their consent.
They reported the transactions to the bank and submitted a claim, hoping to recover their money. However, Wells Fargo declined their request for reimbursement.
A few weeks later, they received a response – and found out both banks are now pointing the finger right back at them.
“‘Western Union has sufficient evidence that you were the ones that took out this $600 Western Union money gram.’
And I said, ‘What sufficient evidence?’ ‘Well, we can’t tell you that.’ And I said, ‘We did not do this.’”
The Cheeks have decided to involve their local Sheriff and news stations in their situation.
Susan, who is a part of the couple, mentioned that they would be able to manage the expenses with their life savings, but she is concerned that not everyone could afford to do the same.
“My concern here is what if this happened to a young family and they couldn’t buy groceries for their children because of this $1,200?
Or what if this happened to an elderly lady or elderly couple and they couldn’t get their medicine this month?
I feel blessed that we are able to go and retrieve this money and continue to pay our bills and eat and live comfortably. But what if this happened to people that cannot afford this and their children go hungry? That’s my concern.”
At time of publishing, Wells Fargo has not reviewed the case or released a statement on the findings.
