It has been just revealed that $270k has disappeared from a business owner’s bank account, and what’s more important is the fact that the bank is refusing to make the refund. Check out the latest reports about this below.
Massive bank involved in a scandal
A Southwest Florida business owner is in distress as she tries to find out what happened to her bank account that had hundreds of thousands of dollars missing.
Tiffany Allen reported that her family’s Truist Bank business account was robbed of $270,000 in five unauthorized transfers, as reported by the CBS-affiliated news station WINK. However, the bank has yet to recover or reimburse the majority of the funds, with $240,000 still gone after over six months.
Allen was informed by Truist that the security number of her business accounts was changed and that the funds were transferred using an IP address outside the US.
“They didn’t notice that my security phone number changed. They didn’t notice that it’s a strange IP address that the wires are coming from. I didn’t even think this was real. That something like this could actually happen.”
Allen reported that the bank could not explain how the thief was able to bypass their security measures. She expressed feelings of helplessness and frustration at having something stolen from her without any control over the situation.
Allen believes that Truist has a responsibility to support their customers and ensure that they are not left to suffer the consequences of theft.
As the owner of RV Kountry, a recreational vehicle consignment business, Allen had initially trusted that the bank would find a solution to restore her business to its previous state.
“You just feel a little sick to your stomach. But at first, you’re like, this is fraud! They’re going to reject these wires and get our money back.”
The bank has refused requests for an interview and instead released a statement mentioning that Allen’s concerns were immediately brought to the attention of its fraud team in March.
Despite the significant loss, Allen has been able to sustain her business until now.
However, the possibility of going out of business is a cause of concern for her as it would mean unemployment for 20 families.
Truist, as per the Federal Reserve, is the seventh-largest chartered commercial bank in the US and has consolidated assets worth $546.7 billion.
